Customer care
Shipping & Delivery
Everything you need to know about how your konjac order reaches your door.
Where we ship
We currently ship across Singapore. International orders may be available on request β contact us at +65 8847 1374.
Shipping rates
- Standard delivery within Singapore: flat rate at checkout.
- Free standard shipping on orders over SGD 60.
- Express delivery available for selected postal codes.
Processing & delivery times
- Orders are processed within 1β2 business days.
- Standard delivery: 2β4 business days after dispatch.
- Orders placed on weekends or public holidays are processed the next business day.
Order tracking
You'll receive a confirmation email with a tracking link as soon as your order ships. If you don't see it within 48 hours, please check your spam folder or reach out.
Questions?
Call +65 8847 1374 or message us on WhatsApp.
